respinTerms of Use
We at respin operate an online gaming and sportsbook platform serving users in supported jurisdictions. These terms outline the conditions under which you access and use respin, including account creation, deposits and withdrawals, gameplay rules, and dispute resolution. By using respin, you agree to these terms and our commitment to fair, transparent service.
Our platform offers football betting on Liga 1, Piala Indonesia, Piala AFF, and Champions League; live-dealer tables including blackjack, roulette, baccarat, and Dragon Tiger; slot games such as Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, and Mahjong Ways; and esports markets covering Mobile Legends, Free Fire, and PUBG Mobile. We accept deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers (mobile banking, local payment, online payment, e-wallet).
This document sets out your rights and responsibilities as a respin user, our obligations to you, and the framework governing your account and gameplay.
Account and Access Terms
Creating Your respin Account
When you register on respin, you agree to provide accurate, complete information including your name, email, phone number, and date of birth. We use this information to verify your identity, process deposits and withdrawals, and comply with applicable regulations. You are responsible for maintaining the confidentiality of your account credentials and password.
We reserve the right to suspend or close your account if we detect fraudulent activity, multiple accounts from the same user, or violation of these terms. Account closure is final; any remaining balance is subject to our standard withdrawal process.
Jurisdiction and Service Availability
Our services are available only where local law permits. Users are responsible for verifying that access and use of respin comply with their own jurisdiction's law. We do not offer our services in jurisdictions where online wagering is prohibited. If you access respin from a restricted jurisdiction, we may suspend your account without notice.
Account Verification
We require account verification before your first withdrawal. Verification includes identity confirmation using government-issued documents and address verification. We may request additional information to comply with anti-money-laundering regulations. Verification does not delay deposits; your account balance is available for gameplay immediately while verification is processed.
Deposits, Withdrawals, and Account Balance
Deposit Methods and Limits
We accept deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and direct bank transfers (mobile banking, local payment, online payment, e-wallet). Each payment method has minimum and maximum account preferences displayed in your account dashboard. Deposits are processed instantly; your balance updates immediately and is available for gameplay across all respin games.
We do not charge deposit fees for most transactions, though your payment provider may apply their own charges. Any applicable fees are disclosed before you confirm your deposit.
Withdrawal Process and Verification Windows
Your respin balance, including deposits and any winnings, can be withdrawn using the same payment methods you used to deposit. Withdrawals are processed subject to standard verification windows. We may request additional documentation to verify the legitimacy of large withdrawals or to comply with regulatory requirements.
Withdrawal requests are typically processed within a standard timeframe, though processing times may vary depending on your payment method and bank processing schedules. We do not guarantee specific withdrawal times; processing is subject to verification and operational capacity.
Account Balance and Bonus Credits
Your account balance includes deposits, winnings, and any promotional credits or cashback. All funds in your account are treated equally; there is no segregation between deposit funds and bonus credits. Your balance is available for withdrawal at any time, subject to verification requirements.
We at respin maintain transparent account practices, ensuring your balance is always accessible and your transactions are processed fairly and securely.
Gameplay and Betting Terms
Fair Play and Random Outcomes
All outcomes on respin games — including slot spins, live-dealer hands, and sportsbook results — are determined by certified random number generators (RNG) or actual match results. We do not manipulate outcomes, and each game round is independent of previous results. Our games are regularly audited for fairness and compliance.
Football betting outcomes are determined by official match results from Liga 1, Piala Indonesia, Piala AFF, Champions League, and other tournaments. We settle bets according to official league rulings and do not alter results.
Bonus Terms and Conditions
Promotional bonuses, cashback offers, and other credits are subject to specific terms displayed at the time of offer. Bonuses may include wagering requirements, game restrictions, or expiration dates. We reserve the right to modify or withdraw promotional offers at any time.
Bonus abuse — including multiple account registration to claim bonuses repeatedly, collusion with other users, or exploitation of system errors — may result in account suspension and forfeiture of bonus credits.
Responsible Use
We encourage users to approach gaming as entertainment. You are responsible for managing your own account activity and budget. If you wish to limit your account access or take a break from gaming, contact our support team and we will assist you.
Dispute Resolution and Legal Framework
Dispute Resolution Process
If you believe there is an error in your account balance, a game outcome, or a transaction, contact respin support with details of the issue. We investigate disputes within a standard timeframe and communicate our findings to you. If you are not satisfied with our resolution, you may escalate your complaint through our formal dispute process.
We maintain records of all transactions and game outcomes. These records are used to investigate disputes fairly and transparently. Our support team is available in English to assist with account questions, payment issues, and dispute resolution.
Limitation of Liability
We provide respin on an "as-is" basis. We do not guarantee uninterrupted service, and we are not liable for temporary outages, technical errors, or service interruptions beyond our reasonable control. We are not responsible for losses resulting from your use of respin, including losses from gameplay, betting decisions, or account management.
Your sole remedy for disputes is through our formal dispute resolution process. We do not accept liability for indirect, consequential, or punitive damages.
Data Protection and Privacy
We protect your personal and financial information using industry-standard encryption and security practices. Your data is used only for account management, payment processing, regulatory compliance, and service improvement. We do not sell or share your information with third parties without your consent, except as required by law.
For detailed information about how we handle your data, see our Privacy Policy
Prohibited Activities
We prohibit the following on respin: fraudulent account registration, money laundering, collusion with other users, exploitation of system errors, use of automated tools or bots, harassment of staff, and any activity that violates applicable law. Violation of these prohibitions may result in account suspension, forfeiture of balance, and referral to authorities.
Amendments to These Terms
We may update these terms at any time. Changes are effective immediately upon posting. Your continued use of respin constitutes acceptance of updated terms. We recommend reviewing these terms periodically to stay informed of any changes.
Contact and Support
If you have questions about these terms, your account, or respin services, contact our support team. We are available in English to assist with account issues, payment questions, and dispute resolution. You can reach us through live chat, email, or in-app messaging.
These terms are governed by applicable law in the jurisdictions where respin operates. By using respin, you agree to these terms and our commitment to fair, transparent, and compliant service.